Shipping Policy

We aim to make every delivery fast, reliable, and hassle-free. Please review our shipping policy below.

Shipping

  • Free Shipping: Orders over HKD $780 (equivalent to USD $99.00).
  • Standard Shipping: For orders below HKD $780, a shipping fee applies, calculated at checkout based on weight and destination.

Processing Time

Orders are processed and shipped within 1–2 business days.
During peak seasons or promotional periods, processing may take slightly longer.

Delivery Time

  • Domestic (Hong Kong): 1–3 business days.
  • International: Typically 7–14 business days, depending on destination and customs clearance.

Order Tracking

Once shipped, you’ll receive an email with your tracking number. You can track your order via the carrier’s website or our tracking page.

Delivery Address

Please ensure your delivery address is accurate and complete at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Need Help?

For questions or assistance with shipping, contact us at [email protected] — we’re happy to help.